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Experience

The Johnnie Walker Experience on Princes Street is a five-star visitor attraction centre with immersive tours/tastings, rooftop bars, astonishing views of Edinburgh Castle, expertly crafted cocktails, locally sourced cuisine, an outstanding store, and amazing spaces you can hire, all in one unique building right in the heart of Scotland’s capital.

Children over the age of eight are welcome on the The Johnnie Walker Signature Experience with a valid ticket and must be accompanied by an adult 18 years+ at all times.

On The Johnnie Walker Signature Experience , we have a range of non-alcoholic options available for those who are not drinking alcohol during their visit. The cost remains the same for both drinkers and non-drinkers, and they also have the option to get a driver’s kit, which includes miniature whiskies to take away. Please email reservations.jwps@diageo.com for further enquiries.

We operate a 48-hour cancellation/payment policy. All cancellations and amendment requests are accepted up to 48 hours prior to your tour, and all outstanding invoices should be settled 48 hours before the start of your experience, or tickets will be re-released for public sale. We advise all guests to arrive 15 minutes before the start time of your experience, as latecomers may not be admitted.

Right now, we do not offer the tours in any language other than English. However, for The Johnnie Walker Signature Experience we offer complimentary audio guide in Spanish, German, French, and Mandarin. This is included in the price of your tour ticket.

Retail

We offer shipping services to addresses within the UK. Please come visit us in-store or contact us at reservations.jwps@diageo.com.

Mon - Thurs: 10am-8.30pm, Fri: 10am-9pm, Sat: 10am-9pm, Sun: 11am-8pm (hours may vary).

Goods purchased can be refunded or exchanged within 28 days of purchase, provided the item remains sealed and/or unused and is returned with proof of purchase. Your statutory rights are not affected. For more information, please contact us at reservations.jwps@diageo.com.

Join us for tutored tastings of an exceptional range of whiskies: view and book our whisky experiences.

We can hold onto your Retail Purchase for up to a maximum of 48 hours. To collect your items, you must retain a copy of your receipt and present to a member of the Retail Team at time of collection. If items are not collected within 48 hours, your purchase will be automatically refunded, and the products will be returned into stock.

Please reach out to reservations.jwps@diageo.com for specific product enquiries.

The The Johnnie Walker Experience shop is a one-of-a-kind retail experience housing a large collection of whisky, including some very special and limited editions, like Johnnie Walker, Talisker, Lagavulin, The Singleton, and more. We are always innovating and frequently collaborate with many different brands and individuals, so keep your eyes open for the latest exciting exclusives.

Visitors are more than welcome to visit the shop without taking part of any of the tours offered.

Bars

1820 Rooftop Bar: 7 days, 10am-midnight (last orders 11.30pm).

STIR at the Explorers' Bothy Bar: Fridays & Saturdays, 6:30pm until late (last sitting at 9.30pm). Please note that opening hours do vary.

You can book a table at 1820 Rooftop Bar or Explorers’ Bothy Bar online.

A private dining experience for group bookings of 6 people+ in our Blue Label Room.

Bookings are available up to 3 months in advance. We always recommend to book in advance to avoid disappointment. We accept walk-ins on the day dependant on availability, however a table is not guaranteed. Please note that a reservation in the bar is not automatically included with an experience booking.

We are unable to guarantee exact table allocations; however, we can place your preference in the notes of your booking. Our beautiful 1820 Rooftop Bar is enclosed in glass and offers panoramic views of Edinburgh’s iconic landmarks. You will be assigned a table inside, but a table outside can be requested on arrival should weather permit. Access to the terrace is available depending on weather conditions. Availability is on a first come, first served basis.

We require a £5.00 deposit per person to confirm your booking, the deposit will be redeemed/taken off your bill at the time of your visit.

Others

There is no on-site parking. Metered parking within Edinburgh City is subject to availability. We do not have any lockers or luggage storage facilities at The Johnnie Walker Experience; guests must be responsible for their belongings at all times.

The Whisky Gift Card can be bought in-store and can be used in the retail store at The Johnnie Walker Experience as well as our other visitor experiences across Scotland. The Journey of Flavour E-Gift Card can be purchased online via malts.com. Please follow the instructions to redeem voucher codes at checkout. We are not offering e-gift vouchers for our other experiences or bars just yet, but we are working on introducing these in the future.

Opening hours at The Johnnie Walker Experience, Retail, Bar, and Restaurants during UK bank holidays, New Year, and Christmas holidays vary. Please call or email us to confirm.

The Johnnie Walker Experience is fully accessible and we have consulted with Euan’s Guide to provide information in advance. The Johnnie Walker Signature Experience is highly immersive and uses audio-visual effects that may not be suitable for all audiences.

Stride into our world

Join our community of whisky explorers and stride into the world of The Johnnie Walker Experience.