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Contact us

Follow the instructions on this page to contact Johnnie Walker. It may save you time to check that the answer you’re looking for isn’t already in our Frequently Asked Questions.

Frequently asked questions

  • Can I receive free products or merchandise?

    Unfortunately due to laws that vary per country, we are unable to offer gifts, products or merchandise. We hope you understand.

  • I have a special bottle, how much is it worth?

    It is extremely difficult for us to determine what a particular bottle is worth, because it depends on many factors. As a brand we don’t offer valuations but you can search for information through independent sources such as Bonhams or McTears Auctioneers.

  • what about a sponsorship, event or charity?

    Thank you for considering Johnnie Walker as a potential sponsor. As you can appreciate, we receive many requests similar to yours each year. With a limited pool of resources with which to work, our decision must be based on the initiatives that best meet the objectives of our brand. In order to assess whether or not your opportunity delivers against these goals please reach out to our customer service team at CE.Australia@diageo.com.

  • I have an old bottle, can I still drink it?

    Whisky stops maturing once it leaves the barrel, so your whisky hasn’t aged any further since. If stored properly (for example, out of direct sunlight) once opened, you’ll experience the bold flavours of JOHNNIE WALKER whisky. Your friends at Johnnie Walker encourage you to drink responsibly – savour in moderation and remember to designate a driver.

  • Can I visit the Johnnie Walker distillery?

    As Johnnie Walker whiskies are Blended Scotch Whiskies, it means they are a blend of several malt and/or grain whiskies. Therefore, there is not one distillery where Johnnie Walker is made since it contains whiskies from several distilleries. However, you can visit the Johnnie Walker Princes Street experience in the heart of Edinburgh.

For any further enquiries

Have you read our FAQ and still have an enquiry? Please reach out to our customer service team at CE.Australia@diageo.com.

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