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Contact us

Follow the instructions on this page to contact Johnnie Walker. It may save you time to check that the answer you’re looking for isn’t already in our Frequently Asked Questions.

Frequently asked questions

  • Can I receive free products or merchandise?

    Unfortunately due to laws that vary per country, we are unable to offer gifts, products or merchandise. We hope you understand.

  • I have a special bottle, how much is it worth?

    It is extremely difficult for us to determine what a particular bottle is worth, because it depends on many factors. As a brand we don’t offer valuations but you can search for information through independent sources such as Bonhams or McTears Auctioneers.

  • what about a sponsorship, event or charity?

    Thank you for considering Johnnie Walker as a potential sponsor. As you can appreciate, we receive many requests similar to yours each year. With a limited pool of resources with which to work, our decision must be based on the initiatives that best meet the objectives of our brand. In order to assess whether or not your opportunity delivers against these goals please fill out the form below. Please ensure your request is exclusively for people above legal drinking age.

    Note that an incomplete form will not be considered. In case our marketing team feels your opportunity delivers against our goals, we will be in touch with you.

  • I have an old bottle, can I still drink it?

    Whisky stops maturing once it leaves the barrel, so your whisky hasn’t aged any further since. If stored properly (for example, out of direct sunlight) once opened, you’ll experience the bold flavours of JOHNNIE WALKER whisky. Your friends at Johnnie Walker encourage you to drink responsibly – savour in moderation and remember to designate a driver.

  • Can I visit Johnnie Walker Princes Street?

    Johnnie Walker Princes Street, located in the heart of Edinburgh (Scotland), opened to the public on 6th September 2021. You can book your tour or experience online, reserve a table at our rooftop bar or check our opening hours to visit our retail area to fill your own Johnnie Walker bottle, discover the perfect gift and more. We look forward to welcoming you to Johnnie Walker Princes Street soon. 

for any further enquiries

Have you read our FAQ and still have an enquiry? Please reach out to us via the form below and we’ll answer your enquiry as soon as we can.

Thank you

Thank you, we will be in contact shortly.

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Contáctanos
  • Argentina
  • Australia
  • Brazil
  • Bulgaria
  • Canada
  • Chile
  • Colombia
  • Costa Rica
  • Czech Republic
  • Dominican Republic
  • Germany
  • Global (en)
  • Greater China
    • China Mainland
    • Hong Kong S.A.R. (EN)
    • Hong Kong S.A.R. (ZH)
    • Taiwan
  • Greece
  • Guatemala
  • India (en)
  • Indonesia (en)
  • Jamaica (en)
  • Japan
  • Korea (en)
  • Korea (kr)
  • Lebanon (en)
  • Malaysia (en)
  • Mexico
  • Netherlands
  • Paraguay
  • Peru
  • Philippines (en)
  • Reunion (fr)
  • Singapore (en)
  • South Africa (en)
  • Spain
  • Thailand
  • Ukraine
  • United Kingdom
  • United States of America
  • Uruguay
  • Vietnam
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Thank You For Choosing To Make Every Sip a Story.

This is just the first step to a whole new whisky experience. We're glad to have you on board. Keep walking.

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